2nd edition hospitality introduction management

If you need help getting started, read the tutorials on the TestGen site. Download Online TestGen - Mac 0. Pearson offers affordable and accessible purchase options to meet the needs of your students. Connect with us to learn more. We're sorry! We don't recognize your username or password. Please try again. The work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.

You have successfully signed out and will be required to sign back in should you need to download more resources. Out of print. Hubert B. Wiener, Northern Arizona State University. If You're an Educator Download instructor resources Additional order info. Share a link to All Resources. Instructor Resources. Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation.

This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals. Chapter 2, Careers in Hospitality— appears in this edition. Chapter 18, Human Resources and Motivation— appears in this edition. Increased coverage of event management— appears in chapter Updated instructor support materials— include a new testbank of questions, a new PowerPoint presentation and a text-specific Companion Website.

Devotes six chapters to management topics— including chapters on Leadership and Management ch. Covers all sectors of the hospitality industry— including unique chapters on Recreation, Theme Parks, and Clubs ch. Offers mini-case studies, internet exercises, application activities and self-check questions— in every chapter. Part 1 Introduction. Chapter 1 Welcome to the Hospitality Industry. Chapter 2 Careers in Hospitality. Chapter 3 Tourism. Chapter 4 The Hotel Business.

Chapter 5 Rooms Division. Chapter 6 Food and Beverage Operations. Chapter 7 The Restaurant Business. Chapter 8 Restaurant Operations. Chapter 9 Managed Services. Chapter 10 Beverages.

Chapter 12 Gaming Entertainment. Chapter 14 Leadership and Management. Chapter 17 Communicating and Decision-Making. Chapter 18 Human Resources and Motivation. For information visit: www.